If you are booking your saddle fitting online, please pre-pay our standard call out to secure your date. Make sure you have completed the booking form on the Saddle Fitting Page. Any additional mileage or adjustment/flocking charges etc can be paid by cash or card on the day. We regret we are unable to give credit or accept cheques or American Express (Amex).
For visits to your own premises Call Out Charges start from £55.00 (20 miles radius of DL15 9AB) which includes full consultation and assessment for one horse. Additional horses on the same yard, on the same day are charged at an additional £40.00 each.
Additional mileage over 20 miles radius is calculated at £1.00 per mile and added to the call out charge up to approximately 40 miles from DL15 9AB.
Evening and weekend visits are in high demand and carry an additional surcharge of £10.00.
If you need cancel or amend your appointment, we ask that you give us as much notice as possible to allow us to re-allocate your appointment to someone else. The following cancellation charges will apply for last minute cancellations.
More than 48 hours notice - no charge
24 to 48 hours notice - £20 Cancellation Fee
Within 24 hours - £40 Cancellation Fee
No Show at Yard - Full Call Out Charge
If you have to amend or post-pone your appointment, there will be no charge on the first occasion. Subsequent changes are discretionary and may incur cancellation charges as above.